Archive

Industry Telecommunications and fibre providers   The Problem Customers find it difficult to track, manage and log issues which their own team, partners and customers have on their systems and with the products and services which they provide.   The Solution  The problem can be solved through the implementation of a trouble ticketing system and framework,  which integrates with all of the OSS and BSS systems which are in place in the...

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The Industry Telecommunications and fibre provider sector   The Problem  Companies find it difficult to manage their location-based products, services and infrastructure, and to provide access to this information to their employees, partners and customers in a user-friendly, intuitive and automated manner.   The Solution This problem can be solved through the implementation and adoption of the network coverage tool for use in the organisation and exposing some of the network coverage tool's...

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