Integration Platform as a Service (iPaaS)

iPaaS is evolving from simple cloud integration technology to comprehensive integration suites, resulting in many traditional integration vendors moving from their older integration software model to the new iPaaS operating model.

As a result, this transition accelerates the decline in the older integration software categories — such as application integration suites, managed file transfer (MFT) and B2B gateway — and helps continue to feed the exceptional growth of the iPaaS market for many years to come.

Service Orchestration and Automation Platform

SOAPs remain an evolving market, representing the transformation of a mature market for workload automation tools to meet modern infrastructure, application and data requirements. SOAPs represent the evolution of workload automation tools that aim to manage and automate a complete business process.

These tools embrace the expansion from foundational, time-based scheduling to event-based workflow orchestration, thus making them better-suited to support real-time, data-processing needs.

Low-code Application Platform

A low-code application platform (LCAP) is used to rapidly develop and deploy custom applications by abstracting and minimizing hand coding.

At a minimum, an LCAP must include low-code capabilities(such as a model-driven or graphical programming approach with scripting) to develop a complete application consisting of user interfaces, business logic, workflow and data services.

Communication Platform as a Service

Business units need to improve operational efficiency and customer experience digitally.

Software engineering leaders should embrace CPaaS to embed SMS, application to person, voice and emerging CPaaS (like advanced messaging, video, enhanced security and digital payments) into applications.

CSP/DSP Revenue Management and Monetisation Solutions

Besides modernisation of revenue management solutions, CSPs need to add additional monetisation capabilities across market segments.

CIOs at CSPs who are modernising or transforming their BSS or revenue management can use this research to hone sourcing strategies targeting desired outcomes.