Telecommunication
Our customers in the telecommunication industry
We develop specialised solutions in the telecommunication sector
Real-time
Integration
Real time transactional processing at scale
Catalogue Management
and Fulfilment
Enabling agility in products and feature launches
Integration
Standardisation
Streamlining time-to-market through adoption of international TM Forum standard APIs
Bespoke
Solutions
Bespoke solutions that drive market differentiation
Explore our use cases in the telecommunication sector below:
We develop specialised solutions in the telecommunication sector
Real-time
Integration
Real time transactional processing at scale
Catalogue Management
and Fulfilment
Enabling agility in products and feature launches
Integration
Standardisation
Streamlining time-to-market through adoption of international TM Forum standard APIs
Bespoke
Solutions
Bespoke solutions that drive market differentiation
Explore our use cases in the telecommunication sector below:
Use Case 1:
End-to-end Enterprise Integration enabled at MTN
Tier 1 Telco in South Africa
Integration from UX front-ends right through to back-end legacy systems
Unique Globetom
Capabilities
Channel Aggregation, Routing and Orchestration
TM Forum Open APIs embedded in Telco API Gateways for BSS/OSS ecosystem integration standardisation
Key iPaaS Capabilities
Leveraged
Application and Data Connectors
Routing and Orchestration
Data Mapping and Transformation
Communication Protocol Connectors
Protocol Mapping
Value Innovation
Benchmark
Delivering a System of Differentiation by enabling Systems of Record reuse in unique orchestration patterns at scale
Enabling Customer Value Proposition (CVP) Fulfilment in real-time, at scale and with precision
Use Case 2:
Product feature and function releases with very short time-to-market cycles enabled by advanced Integration enabled at MTN
Tier 1 Telco in South Africa
Products and features in the catalogue and customer sales enablement in OLTP MDM and metadata.
Unique Globetom
Capabilities
Channel Aggregation, Routing and Orchestration
TM Forum Open APIs embedded in Telco API Gateways for BSS/OSS ecosystem integration standardisation
Key iPaaS Capabilities
Leveraged
Application and Data Connectors
Routing and Orchestration
Data Mapping and Transformation
Communication Protocol Connectors
Protocol Mapping
Value Innovation
Benchmark
New CVP offers launched every two weeks and at times at weekly intervals
New line-of-business projects delivered within 6-weekly Sprint Cycles
Use Case 3:
Distribution of prepaid services – Spark New Zealand and various African Wholesale Distributors
Tier 1 Telco in New Zealand
Enabling the commercial wholesale of prepaid services to distributed agents and POS solutions
Unique Globetom
Capabilities
Digital Ecosystem Integration and Management
Key iPaaS Capabilities
Leveraged
Application and Data Connectors
Protocol Mapping
Routing and Orchestration
Data Mapping and Transformation
API Policy Management and Enforcement
Value Innovation
Benchmark
Connecting thousands of retailers and service providers by making CVP offers available in the form of dynamic catalog across multiple electronic sales channels
Delivering Revenue Assurance to all stakeholders in the electronic distribution ecosystem
Globetom international innovation and participation
TM Forum is the global industry association which drives industry collaboration and collective problem-solving to maximise the business success of communication and digital service providers and their ecosystem of suppliers around the world.
Globetom’s participation driving standards and innovation for the industry
Globetom is actively contributing to Telecommunications Industry standards via the TM Forum as one of the major industry bodies within the Telecommunications Industry Sector.
Globetom has been a member of the TM Forum since inception and has been participating actively in Standards Contribution and Catalyst (Proof of Concept) Projects since 2016.
Globetom has won numerous awards from the TM Forum
2020
Best Catalyst Initiative – BOS Catalyst Phase 2
Outstanding Catalyst – Innovation
The BOS Catalyst showcased the Core Commerce Reference Architecture constituent of the TM Forum Open Digital Architecture (ODA). The successful outcome of this collaborative project was instrumental in the founding of the Open Digital Lab of the TM Forum. Globetom demonstrated the deployment of TM Forum Standard APIs in Rancher to enable component-based deployment architecture for digital service providers.
2019
Business Operating System (BOS)
Best New Catalyst Project
An implementation of ODA (Open Digital Architecture) Core Commerce Management. The proof of concept project was championed by Orange and Vodafone with Globetom, Signa and Sigscale as participants.
Globetom showcased the use of its implementation of the TMF 620 Product Catalog Management API and the integration of the API and integration with other catalog vendors’ implementations to create a federated master catalog.
2019
A Smart City Enabling Digital Platform
Connected Citizens
The proof of concept project was championed by NTT Group, Orange, the City of Nice and the City of Saint Quentin included the catalyst participants Globetom, ForgeRock, BearingPoint, Infosim and Civimetrix Telecom.
This Catalyst developed a cloud-based platform, or data hub, for smart cities that used TM Forum Open APIs and software-defined networking, supported distributed ledger technology like blockchain and provided an IoT gateway and identity and access management.
It enabled new business models supporting the TM Forum’s Smart City Manifesto and provided the digital capability for services that deliver cleaner, safer, more adaptive and efficient city environments for citizens, enterprises and visitors (connectedcitizen-catalyst.com).
2018
The Phygital Store
Outstanding Use of TM Forum Assets
The Phygital Store was championed by Orange included the catalyst participants Globetom, QualyCloud, BearingPoint and NTS Retail.
This Catalyst blended the physical and digital interactions customers have with service providers into ‘phygital’ experiences.
The aim was to improve customer experience in stores and online and reinvent the customer relationship using gamification, robots, artificial intelligence, the EU’s GDPR compliance, a personalised loyalty program and automation.
This is very relevant to ACSA and their in-store vs on-line sales of merchandise and duty-free items.
2017
Loyalty Management API
Outstanding Contribution
Globetom developed the TM Forum Loyalty Management API as part of its ongoing program for communications industry standardisation through RESTful Web Service APIs.
The Loyalty Management API aims to standardise systems integration to Loyalty Management platforms to enable rapid onboarding of subscriber interaction events originating from various telecommunications provider systems for processing.
The API enables centralised loyalty program metadata management that includes definitions of loyalty program policies. It also assists in defining and standardising the customer benefits that are triggered in response to events.
These benefits could include points awards, another business interaction like a coalition partner integration as well as the placement of a customer order.
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