TM Forum Open APIs

Our highly scalable platforms enable API-first and integration-ready solutions

Global leader in API-first digital ecosystem creation, leveraging TM Forum Open API Standards

Globetom attained the top ranking globally for certified TM Forum Open API Standards.


Our highly scalable platforms enable API-first and integration-ready solutions as a foundation for Digital Transformation. Our technologies are engineered to readily integrate and reuse on-premise and cloud services to create differentiating solutions.


Globetom’s market leadership in implementing Open API standards is Diamond certified by the TM Forum. Our customers have the assurance of standards-based, industry best-practice integration by adopting these API standards in telecommunications and digital markets.


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Digital Transformation acceleration for Cities

Using our component architecture, Globetom responds rapidly to address specific Smart City problems and deliver solutions, using components as building blocks within the reference architecture. Globetom does not sell monolithic applications, but instead grows a Smart City within the architecture to solve specific solutions.


For example, if a city is interested in rewarding citizens for sustainable activities, the Citizen Rewarding component together with supporting TM Forum Open APIs are delivered.  If another city is interested in delivering modernised 311 City Information and Services, this will result in the City Catalog component being delivered with associated Service Catalog as well as Service Order fulfilment APIs.


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Globetom API Standards

All Globetom TM Forum Open APIs are available with out-of-the-box tools for deployment as an API service.

Master Data Management

Digital Integration Hub

System Integration Orchestrator

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TM Forum Open API categories

Globetom is a Diamond Certified provider of TM Forum Open API standard implementations

Business Partner
Marketing Sales

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Globetom international innovation and participation

TM Forum is the global industry association which drives industry collaboration and collective problem-solving to maximise the business success of communication and digital service providers and their ecosystem of suppliers around the world.

Globetom’s participation driving standards and innovation for the industry


Globetom has reached Diamond certification status for our TM Forum Open API adoption.


Globetom is actively contributing to Telecommunications Industry standards via the TM Forum as one of the major industry bodies within the Telecommunications Industry Sector.


Globetom has been a member of the TM Forum since inception and has been participating actively in Standards Contribution and Catalyst (Proof of Concept) Projects since 2016.

Globetom has won numerous awards from the TM Forum


Best Catalyst Initiative – BOS Catalyst Phase 2


Outstanding Catalyst – Innovation

The BOS Catalyst showcased the Core Commerce Reference Architecture constituent of the TM Forum Open Digital Architecture (ODA). The successful outcome of this collaborative project was instrumental in the founding of the Open Digital Lab of the TM Forum. Globetom demonstrated the deployment of TM Forum Standard APIs in Rancher to enable component-based deployment architecture for digital service providers.


Business Operating System (BOS)


Best New Catalyst Project

An implementation of ODA (Open Digital Architecture) Core Commerce Management. The proof of concept project was championed by Orange and Vodafone with Globetom, Signa and Sigscale as participants.


Globetom showcased the use of its implementation of the TMF 620 Product Catalog Management API and the integration of the API and integration with other catalog vendors’ implementations to create a federated master catalog.


A Smart City Enabling Digital Platform


Connected Citizens

The proof of concept project was championed by NTT Group, Orange, the City of Nice and the City of Saint Quentin included the catalyst participants Globetom, ForgeRock, BearingPoint, Infosim and Civimetrix Telecom.


This Catalyst developed a cloud-based platform, or data hub, for smart cities that used TM Forum Open APIs and software-defined networking, supported distributed ledger technology like blockchain and provided an IoT gateway and identity and access management.


It enabled new business models supporting the TM Forum’s Smart City Manifesto and provided the digital capability for services that deliver cleaner, safer, more adaptive and efficient city environments for citizens, enterprises and visitors (


The Phygital Store


Outstanding Use of TM Forum Assets

The Phygital Store was championed by Orange included the catalyst participants Globetom, QualyCloud, BearingPoint and NTS Retail.


This Catalyst blended the physical and digital interactions customers have with service providers into ‘phygital’ experiences.


The aim was to improve customer experience in stores and online and reinvent the customer relationship using gamification, robots, artificial intelligence, the EU’s GDPR compliance, a personalised loyalty program and automation.


This is very relevant to ACSA and their in-store vs on-line sales of merchandise and duty-free items.


Loyalty Management API


Outstanding Contribution

Globetom developed the TM Forum Loyalty Management API as part of its ongoing program for communications industry standardisation through RESTful Web Service APIs.


The Loyalty Management API aims to standardise systems integration to Loyalty Management platforms to enable rapid onboarding of subscriber interaction events originating from various telecommunications provider systems for processing.


The API enables centralised loyalty program metadata management that includes definitions of loyalty program policies. It also assists in defining and standardising the customer benefits that are triggered in response to events.


These benefits could include points awards, another business interaction like a coalition partner integration as well as the placement of a customer order.

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