A company in the Medical Insurance and Services Industry joined one of Africa’s largest Communication Service Provider (CSP) to offer mobile health services to large undeveloped areas of Africa. To make the project viable the customer required a flexible subscription billing management platform to process detailed accounts. Their solution, after evaluating international offerings, was a pre- and post-paid convergent billing gateway developed and rolled out locally by Globetom.
The customer required a productised billing integration layer to be used as a single integration point for billing. This integration layer was used to abstract the specific payment integration at various CSP Group operations where the solution was implemented.
Additionally, the customer required Globetoms Subscription Billing Solution to:
Globetom implemented Revenue Weaver and constructed a Web Service and Business Process Orchestration (WS BPO) layer. The WS BPO was delivered as a productised Web Service layer for use by the platform. The WS BPO hides the underlying Mobile Network Operator (MNO) payment/billing technology interfaces from the platform in order to ensure that the solutions can be readily deployed in multiple CSP Group Country operations with varying payment integration technologies.
The Service Layer was developed using Orcha, Globetom’s Service Orchestration platform. Business processes were developed in accordance with the business requirements and were exposed as Web Services to the platform. The business process layer encapsulates the Use Case and, at the same time, leverages the standard Revenue Weaver services for billing and revenue assurance.
Some of the services exposed in the service layer include:
Through ‘close partnering’ Globetom was able to offer the customer a subscriber management and revenue assurance solution that met all their specifications and requirements – convergence, next generation integration, a tight deadline and a local presence.
Revenue Weaver, Subscription Billing